TERMS AND CONDITIONS OF SALE
California Hat Company charges a sales tax of 9% for orders shipping to California.
California Hat Company items purchased on californiahatcompany.com have a 30-day return policy. To return, you must contact the support department first to receive an RMA # at firstname.lastname@example.org. All returns with no prior authorization or RMA # will be rejected. Buyer is responsible for all return shipping costs without exception. Returns are subject to a 15% restocking fee. No refunds will be given after 30 days.
We accept Visa, MasterCard, Discover, American Express. Before shipping, our Credit Department will re-verify all orders and payments. No International Credit Cards will be accepted. All billing information and shipping address (if different from billing address) is subject to verification for safety and security purposes. Please note that there may be delays associated with verifying billing and shipping address information which may hold your order until resolved.
PRICING AND PRODUCT AVAILABILITY DISCLAIMER
All prices quoted are exclusive of taxes, Prices and product availabilities are subject to change without notice. Specials/promotions may be limited to stock on hand. We are not responsible for any typographical errors on pricing and product availability information. California Hat Company reserves the right to refuse service to anyone.
California Hat Company attempts to be as accurate as possible in product descriptions, also on typographical and photographical of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on California Hat Company is accurate, complete, or current.
ORDER PROCEDURE / CANCELLATION POLICY
California Hat Company reserves the right at any time after receipt of your order to accept or decline your order for any reason. California Hat Company reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity of any item you ordered. If there is anything wrong with the merchandise, please contact customer service for more information. Orders usually ship within 24 to 48 business hours. However, we do not guarantee all orders will be shipped according to our usual process due to back orders, out of stock and/or credit card verification delay. California Hat Company will only accept all change/cancel order requests by email at email@example.com. Also, all processes must be done before the order has been shipped out.
Orders will be shipped within 24-48 business hours after the order has been places. We ship to all 50 states including Puerto Rico, APO/FPO and USVI. Please note that we only ship on weekdays. APO/FPO address order will be shipped via US Postal Service. California Hat Company will not refund shipping charges for refused shipments.
PHYSICAL DAMAGE OR LOSS
Once you receive your order, you are liable for loss or physical damage. You as the buyer are liable for inspection of the products upon delivery. You will be responsible for contacting California Hat Company regarding claim of any products damaged, tampered, and/or loss in transit. If you receive an order which you find to be physically damaged upon delivery, please contact us within 24-48 hours of delivery for further assistance. Replacement will be sent with 48 hours of review.